Privacy Policy

Last updated: 3 September 2026

This Privacy Policy describes how Creator DNA ("Creator DNA", "we", "us", or "our") collects, uses, shares, and protects personal information obtained from users ("you") of our web application (the "Service"). By using the Service, you consent to the practices described in this Privacy Policy.

What data is processed

When you use the Service, the following data is processed:

  • Account information such as your email address and name, obtained when you sign in (for example, through Google sign-in).
  • The content you create in the Service — the ideas, notes, drafts, posts, and instructions you provide while writing.
  • A writing profile derived from the content you create, used to personalize the drafts we generate in your voice.
  • Usage information about how you interact with the Service, used to maintain and improve it.

We gather this information in order to provide the Service and to personalize your experience.

How we use your information

We use the collected information to provide, maintain, and improve the Service, including personalized features and customer support.

  • Personalizing your experience: we use the content you create to learn how you write and to generate, rewrite, and refine posts in your own voice.
  • Operating the Service: we use your data to run core features such as drafting, rewriting, saving, and organizing your posts.
  • Support and communication: we may use your contact details to respond to your requests and to send important notices about the Service.

You have the right to access and inquire about your personal data at any time. Feel free to reach out to us with any questions or concerns regarding your personal data at support@orgengage.com.

Information sharing and disclosure

  • AI service providers: the content you create is processed by trusted third-party AI providers to generate and refine drafts on your behalf. These providers act on our instructions and are bound by confidentiality obligations.
  • Service providers: we may share personal information with third-party providers who help us operate and maintain the Service, such as hosting and infrastructure providers. These providers are bound by confidentiality obligations and are prohibited from using your information for any other purpose.
  • Compliance with law: we may disclose personal information if required by law, regulation, or legal process, or in response to lawful requests from public authorities.

We do not sell your personal data. We handle and store your data with the utmost care.

Data security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use administrative policies, access controls, and authentication mechanisms designed to keep your data secure and confidential, and we restrict access to authorized personnel who require it for legitimate purposes. We regularly review and improve our security measures to adapt to evolving threats. Data is transmitted over encrypted connections and stored with reputable cloud infrastructure providers.

Data deletion and retention

We prioritize the privacy and security of your personal data and follow GDPR-aligned practices, regardless of whether you are an EU or non-EU user.

You are in control of your content. You can delete individual posts and drafts directly within the Service at any time. If you would like your entire account and personal data deleted from our records, simply contact us at support@orgengage.com with your request. We will process your deletion request promptly and securely remove your data from our systems within 30 days.

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy. If your account remains inactive for an extended period, we may take steps to securely delete your data from our systems.

Your rights and choices

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. You may also have the right to object to processing and the right to data portability. To exercise these rights or for any privacy-related inquiries, please contact us at support@orgengage.com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be effective upon posting. By continuing to use the Service after changes are made, you acknowledge and agree to the revised Privacy Policy.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@orgengage.com.